Wednesday, June 20, 2012

Call Centre Technical Support Officer Interview Questions


Call Centre Technical Support Officer Interview Questions are the questions which are asked from a person who is appearing for an interview which leads to the job position of a call centre technical support officer. These questions are meant to judge the person’s capability of becoming a call centre technical support officer. A Call centre technical support officer is a person who is responsible for overseeing and troubleshooting the technical problems caused at a call centre. He is in charge of operating various software in the call centre.

Sample Call centre technical support officer interview questions:
  1. Please tell us something about yourself, your hobbies and your personality.
  2. How long have you been working as a call centre technical support officer?
  3. Do you find your work interesting?
  4. Have you taken any special training related to this job profile?
  5. If given a chance, would you change your profession?
  6. What is a trigger?
  7. What is the definition of a stored procedure?
  8. What utility would you use to recover a deleted file?
  9. How would you find the IP address of a system?
  10. What is an Ethernet switch?
  11. What is a tip and a ring?
  12. How do you configure a WINS server?
  13. Would you be able to give your services for long working hours?
  14. What is the pay package that you expect from us?
  15. What are the main qualities according to you which are required to be a technical support officer?
  16. Do you possess all these qualities?

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