A telesales job is a good test of an
individual’s salesmanship skills. One can reach out to customers directly while
keeping the limits of propriety in mind. It is also cost effective and time
saving. A telesales executive’s interview questions must assess his
salesmanship, his man-management abilities and his knowledge of technological
advancements in the field of telesales.
Sample
Telesales Executive Interview Questions
- Why have you applied for this job? Why do you propose we hire you instead of candidates with far greater experience?
- Is this your first experience in the field of telesales? Give a brief outline of your academic career till date.
- Are you aware of the negative perception that most people have about the field of telesales? How do you intend to counteract that image?
- Briefly describe your technical expertise as this job will involve a sound technical base for handling large databases of customer information. How do you intend on combating inevitable technical glitches?
- Describe briefly the differences in telesales procedure when done from home and when done by a company. What is robocalling?
- Are you aware of how telesales are used for political purposes and even for seeking donations? Give a few examples of such instances.
- Are you satisfied with your pay package and perks? Is there any suggestion you would like to make regarding this?
- Do you have any idea of the legal and marketing restrictions on telesales in the various countries? Cite the rules of any one country of your choice.
- How effective are you personnel management skills? Elaborate.
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